Online Booking
Clients book online from your own website, with automatic SMS and email confirmations.
Audiology software built by clinic owners, for clinic owners. Spend less time on admin and more time caring for clients and growing your clinic.
Clients book online from your own website, with automatic SMS and email confirmations.
Suggests times around your preferred windows, like paediatrics back to back, to help reduce gaps.
The booking shows which HSP services a client may be due for, before they arrive.
Build device quotes from your price list and have clients sign on a tablet or online.
Automatic SMS and email reminders, plus a recall list of clients due for follow-up.
See which ads lead to online bookings, with Google Ads conversions and Meta Pixel tracking through Tag Manager when configured.
Track diary use, revenue per clinical hour and fit rates against last period.
From First Booking to HSP Claim. One System.
Follow Jane Doe from her first booking to claims and payments.
Jane Doe books a hearing check through your clinic's website after hours.
Jane receives an SMS reminder, and her reply appears alongside her appointment.
Before Jane arrives, her appointment shows HSP services she may be eligible for.
Jane's notes, report and device quote stay together, and she signs her quote digitally.
Jane's claim is checked for HSP compliance issues before your team includes it in a batch.
Jane's invoice goes to Xero, with payments recorded there surfaced in AudDesk for your team to review.
Swipe to follow Jane
Register interest now and explore a better clinic day with a one-month free trial at launch.
Prepare, check and track claims in AudDesk. Your team still submits through the HSP portal.
Signed renewals can queue your selected maintenance claim, subject to checks.
Potential HSP services shown on the booking, so your team can prepare.
Item checklists show what evidence is still missing before you claim.
Claim details filled in from the appointment, ready for you to review and certify.
Claims are checked against your enabled HSP rules, with explanations of issues to fix.
Build the portal batch file, with portal-only items left out automatically.
Upload HSP's response to match results and flag rejected claims for rework.
Let clients check in while reception focuses on people who need a hand.
Sync invoices and receipt payments. Review eligible payments from Xero before recording them in AudDesk.
Two built-in tools so your team spends less time chasing each other.
Group chats and direct messages inside AudDesk, with unread counts on the menu.
Give every task an owner and a due date, so nothing is left hanging.
AudDesk connects with your accounting software, your clinic website and your advertising tools.
Invoices and payments sync with your Xero accounting.
Embed the booking form on your website with a short code snippet.
Share booking events with configured Google Ads and Meta tags.
Integration with NOAH is coming soon.
Email invoices to clients from AudDesk, with receipts emailed automatically when an invoice is paid in full. Refunds and co-payments in the same place.
Know your stock levels and speed up stock-takes with barcode scanning.
Clinical notes and sectioned reports with saved phrases, emailed to GPs.
Device records by ear, plus fitting, repair and mould orders you can track.
Clients sign quotes and agreements on a tablet or through a signing link.
See who is due for follow-up, with each recall's recorded contact attempts in view.
Upload the HSP device schedules so staff can look up device details and subsidy status.
Email a password-protected pack of a client's files to their new clinic when they relocate.
See loan return dates, overdue warnings and fitting warranty dates, so collections and support are planned.
See clients' reminder replies on their bookings, and message clients from their profile.
Send a review request with your site's Google review link, making feedback easy to leave.
Record listening goals, strategies and outcome scores to follow each client's progress.
Also included: Referrers and referral letters, Duplicate client merge.
We know what it feels like to run an audiology clinic while working around software that treats your specialty as an afterthought. We wanted something that understood audiology and the HSP because they were part of our everyday work. So we built AudDesk inside our own Australian HSP clinic, used it every day, and shaped it around the work in front of us. Now we're sharing it with other clinic owners.
| Capability |  | General Practice Software |
|---|---|---|
| Front Desk | ||
| Online Booking | Win bookings with fewer routine phone calls. | Varies |
| Client Check-In | Ease arrival admin and give reception more time to help. | Varies |
| Reminders and Recalls | Reduce appointment chasing and focus follow-up effort. | Varies |
| Clinical | ||
| COSI Goals | Keep care focused on client goals across appointments. | Usually not included |
| Notes and Reports | Save writing time and share clearer reports with GPs. | Varies |
| Device and Repair Records | Answer device and repair questions with less searching. | Usually not included |
| HSP | ||
| Booking Tips | Prepare for potential HSP services before clients arrive. | Usually not included |
| Evidence and Timing Checks | Spot missing confirmations and timing issues before submission. | Usually not included |
| Claim Batch Preparation | Reduce manual claim entry when preparing portal uploads. | Often an add-on |
| Response Matching | Find rejected claims needing attention with less manual matching. | Often an add-on |
| Finance | ||
| Invoicing | Spend less time managing invoices, receipts, refunds and co-payments. | Varies |
| Two-Way Xero Sync | Reduce double entry while reviewing incoming payments before recording. | Varies |
| Team | ||
| Team Chat | Reach colleagues with group chats and direct messages inside AudDesk. | Varies |
| Task Management | Give every task a clear owner and a due date. | Varies |
| Performance Dashboards | Focus growth efforts using capacity, revenue and fitting trends. | Varies |
General SoftwareGeneral software varies by product and setup.
Get help bringing records across, setting up and preparing your team.
Register interest for a one-month free trial when AudDesk launches.
We help import records after reviewing what your existing system can provide.
Learn the setup and daily workflow together over a video call.
Revisit help guides as questions come up in your working day.
Save preparation and reconciliation time with claim checks, batch files and matching of uploaded HSP responses. Your team submits through the HSP portal and confirms eligibility and supporting evidence.
Keep records hosted in Australia and manage staff access through individual logins and role permissions.
Yes. Your one-month free trial starts at launch, giving your clinic time to explore the fit before deciding. Register interest now for launch updates.
Save your team the import work: we handle the data import with you. We will review your existing system and records to agree what can come across.
Build confidence together with setup and staff training over a video call, plus help guides to revisit as you settle in.
Keep setup straightforward with browser access for staff and an optional tablet kiosk. We will check your equipment requirements during onboarding.
NOAH integration is coming soon.
Pricing is coming soon and will be announced before launch. A one-month free trial at launch gives you time to assess the fit.
Register interest now and explore a better clinic day with a one-month free trial at launch.
Pricing coming soon.
